Imagine that then? Who would have imagined? Not in your wildest dreams, or experiences, as it may turn out for many of you reading this note. Many of you may have already been through the chaotic turnstiles that are Heathrow Airport near to London at any time of the day or week, and at any time of the year. There is just no way that you could have timed things to perfection at one of the largest and busiest airport terminals in the world. Or is it? Never mind that for now. Now is not the time. Perhaps another time we can talk about those experiences.
Today is the day we start waxing lyrical on the utmost joys of what may surprise you to be a pleasant Heathrow airport meet and greet experience. It is nothing of the sort. No, it is not the case of loved ones assisting you and seeing you off on your journey. Nor is it the case of someone you know meeting you upon arrival. Getting that bit right takes some doing, given the hordes of people about you at any given time. No, your consummate concierge will be meeting you as early as the curb or your arrival gate to assist you and take you where you need to be.
From thereon, not that there should ever be a need to rush, particularly when traveling events have been planned well well before the time, your airport concierge or agent escorts you swiftly, or fast and furious-like, straight through security and customs. They do make sure that you get to your destination on time, and safely. These agents come from a long line of innovators with strong motivations to move progressively forward with this business and customer service orientation. One chap could no longer fathom the thought of having to wait in endless lines.
Otherwise what would be the point? It would no longer feel like a vacation. When the association with airport customers began, the goal was always to save as much time as possible so that they could focus with peace of mind and reassurance on their holidays or business schedules and meetings. It helps to know that agents are well traveled themselves. You could just say that they have a good lay of the globe. And this is where the service enriches you. You may be new to it all and you haven’t the foggiest notion which sights to see or which places to go to.
Your knowledgeable and seasoned agents can help you with that. And just remember that it is their business to be people persons, if that makes any sense to you. They value service as much as you do and not for the world would they want to lead you astray down alleys or towards miserly folks who selfishly guard their territory for reasons we, as friendly and engaging folks, find difficult to appreciate.